Service Management Portal

SMP is the proposed B2B enterprise portal, with the GIS based ordering (using superpages.com MapPoint services) that significantly reduces training time of users. Portal has been organized by ITIL  standards and could be used for cross-industry consolidation (generic prototype accessible by request at www.cvetanovic.com/smp/  )*.

Broadband Metrics

BBM is internal metrics portal for Broadband Operations that provide statistical information on different financial parameters (Net Adds To Billing, Churn, Avg. Time to Provisioning, etc) as well as systems performance (database hits, web services, network). (generic prototype accessible by request at www.cvetanovic.com/bbm/  )*.

Enterprise Portal redesign

Redesign of the Enterprise Portal took into account Usability Analysis conducted by the Enterprise group as well as W3C accessibility guidelines. In addition redesign had to address clicks-to-order,  cluttered layout, unreadable banners, client scripting, etc. (generic screenshots of the suggested redesign are available by request at www.cvetanovic.com/ea/  )*.

Integrated Order Management

IOM system is used as the Enterprise, Wholesale and Small Businesses ordering and provisioning system for a large number of products and services. Design includes network diagram based ordering and reduction of clicks-to-order (generic prototype accessible by request at www.cvetanovic.com/iom/  )*.

Vanity Numbers

Vanity Numbers application allows customers to create, reserve and order meaningful and memorable phone numbers by using letters and numbers on their telephone keypad. There are two modules of this application, one of them is a stand alone tool where customers can play with word and number combinations (screen captures accessible by request at www.cvetanovic.com/vanity/  ). Another one is part of the ordering module (accessible to Verizon customers only).

Dubrovnik Travel website

Dubrovnik Travel And Tours is a member of the American Express Travel agencies. Dubrovnik Travel website features Cruise planner tool that enables customers to preview videos from tens of different cruise ships before they create their next vacation plan. (site is publicly accessible at www.dubrovniktravel.ca  ).

High Capacity Products Web application

HiCap is a Web Application used for ordering high capacity lines for Enterprise customers. Application is using XSLT templates to dinamically generate forms according to the XML config files (generic prototype accessible by request at www.cvetanovic.com/hicap/  )*.

Retail Express

GSM website

Designed enhanced web system for the Graduate School of Management, University of Dallas, Texas; including Real Video and Live broadcasting, enhanced by Newsgroup and FTP services of the MS IIS4 for faculty members. As an Alumni contributor I have redesigned school site in 2002 and added WAP Site (2002 design can be previewed by request at http://www.cvetanovic.com/gsm/  and you can preview WAP site by pointing your WAP enabled mobile phone to http://gsmweb.udallas.edu/wap/ or preview it through the WAP simulator).

High School "Bora Stankovic" website

Simple, yet appealing, this site reflects the ease of use with menu hierarchy. Entire site is done in Serbian language and Cyrillic encoding. This design is not in production but the initial prototype can be accessed by request at www.cvetanovic.com/gimnazija/  .

Best World Associates website

Complete web solution for five different departments (five different web applications) of the BEST/World Associates, Arlington, Texas: pre-employment, exit interviews, on-site outsourcing, research, response management (my design is still active at http://www.bestworld.com  ).

IFAM - Paris website

My first web design! School site that I designed in 1996 and I'm still proud of it (site that I designed is accessible at http://www.cvetanovic.com/ifam/) (current site: http://www.ifam.edu  ).